Callibre AI is the reporting and client retention platform built for HighLevel agencies. GHL gives you the AI tools — Voice AI and Conversation AI — but no native way to show clients what those tools are doing for their business. Callibre fills that gap: white-labeled client portals, automated monthly ROI reports, and portfolio-level monitoring across all sub-accounts, so your clients always see the value they're paying for.
Built by the former Director of Special Projects & AI at HighLevel
Stop losing GHL AI clients
at month 3.
Turn month 3 from a churn risk into a renewal. Prove your AI is working — automated, branded, and delivered to every client, every month.
No credit card · 14-day trial · Native HighLevel integration
Client Portals
24
↑ 3 this month
AI Containment
84.2%
↑ 6pt vs last month
Staff Hours Saved
1,847
this month across all clients
At Risk
2
↑ needs attention
Apex Roofing — 312 calls handled
HEALTHY
91% AI
Sunshine HVAC — 204 calls + 88 chats
HEALTHY
87% AI
Greenfield Legal — containment dropping
AT RISK
38% AI
Metro Dental — 178 calls handled
WATCH
61% AI
PeakFit Gym — 95 chats resolved
HEALTHY
89% AI
The client retention layer HighLevel agencies were missing · Callibre is how you keep the clients
HighLevel ✓
"At HighLevel I watched the pattern on repeat. Agency closes the deal on what AI could do. Ninety days later the charges hit, and the client wants to know what those calls actually produced — revenue or savings. The agency has no answer. Sometimes the agent was underperforming. Usually it wasn't. The account was gone either way. Callibre."
— Fer Patel, Founder/CEO · Callibre.ai · Former Director of Special Projects & AI at HighLevel
From first pitch to monthly renewal — covered.
Win deals
Walk into pitches with exact ROI numbers
Upload prospect call recordings, get a Whisper ROI report, walk into the sales call with exact numbers — not industry guesses.
Stop churn
Catch problems before clients do
Every call, every agent, every sub-account monitored 24/7. Instant alerts the moment something breaks — before your client notices.
Prove value
Prove the value every month
White-labeled client portals and automated ROI reports so clients see exactly what the AI did — calls handled, hours saved, dollars generated.
The Problem
Clients cancel at month 3. Because they can't see the AI working.
Clients don't churn because the AI stopped working. They churn because they stopped believing it was working. Voice AI handled 400 calls. Resolved 80% without a human. Your client has no idea — and that's why they cancel.
No ROI proof
Sub-account sprawl
Silent failures
Month-3 churn
01
Clients can't see the value
GHL has no native client-facing report. No ROI dashboard. No way to show a client what their AI actually did last month. All they see is your invoice — and an invoice without proof is just overhead.
Avg. cost: One $1,500/mo client lost to invisible ROI = $18K ARR gone.
02
Sub-account sprawl
Every client lives in its own silo. To check how one agent is performing, you log into that sub-account, dig through call logs, and piece together the picture manually. Multiply that by 20 clients.
Avg. cost: 30+ min per manual client check × 20 clients = 10+ hrs/month of ops drag.
03
No early warning system
When a client's Voice AI or Conversation AI starts underperforming — wrong answers, missed escalations, frustrated contacts — you find out from the client, not from your own monitoring.
Avg. cost: 3 days of missed bookings, $2,000–$5,000 in lost revenue, and a client relationship that never quite recovers.
04
Month 3 is when clients start questioning the bill
The AI is handling calls. But your client doesn't see that. All they see is a monthly invoice with no clear proof of what changed. Without visibility into their AI's performance, the ROI conversation becomes a losing one.
Avg. cost: Most agencies lose at least one AI client per quarter for exactly this reason — not because the AI failed, but because the proof never arrived.
whisper / prospect-analysis / metro-plumbing
Report Ready
73%
of your calls could be handled by Voice AI
Fully automated — 58%
AI + handoff — 15%
Human only — 27%
156 hrs
Staff time freed per month
$3,900
Labor cost savings estimated
450
Calls answered 24/7 vs missed
Pre-Sales Intelligence
Walk into every pitch with the exact AI ROI number.
Upload a prospect's real call recordings — Whisper scores every call, tells you what AI could handle, and prints a client-ready ROI PDF. No guessing, no pilot project.
One closed deal at $1,500/mo
→
pays for the Agency plan for 18 months
Real call analysis
AI handleability score
Labor $ saved
Client-ready PDF
Upload recordings or pull from GHL
Analyze up to 500 real call recordings per batch from a Google Drive folder, or pull directly from a HighLevel sub-account. No manual transcription required.
AI scores every call for handleability
Each call is transcribed and scored as fully automated, AI + handoff, or human-only — based on intent, complexity, and escalation signals.
Client-ready ROI report in minutes
Hours freed, labor cost savings, and 24/7 coverage opportunities — calculated from real data and ready to present. No spreadsheets, no guesswork.
No recordings? Use industry benchmarks
For cold prospects, Whisper generates a projection report from business type, call volume, and staff size — so you can still lead with numbers.
Built for HighLevel Agencies
Give every client a branded portal that proves what the AI did.
One dashboard per client, your logo and domain, auto-sent monthly. Calls resolved, chats handled, hours saved, dollars generated — no slide decks, no manual reports.
Custom-domain portal
Monthly ROI email
Hours saved
Revenue generated
Fully white-labeled — custom domain, logo & colors
Each client gets their own branded portal at your domain — call logs, chat logs, AI containment rate, hours saved, ROI. Configure the branding per client. Callibre is invisible.
Automated monthly ROI reports
Every client receives a branded monthly email summarizing their AI's impact — calls handled, labor saved, value generated. Zero manual work.
Portfolio health at a glance
Every client's AI health score in one dashboard — healthy, watch, or at risk. Spot problems across all sub-accounts without logging into a single one.
Get alerted before your client does
Instant email alerts the moment any Voice AI or Conversation AI agent starts underperforming across any sub-account.
All Sub-accounts
24 accounts · 48 agents
A
Apex Roofing2 agents
98.1%
Healthy
S
Sunshine HVAC1 agent
94.7%
Healthy
G
Greenfield Legal3 agents
61.2%
⚠ Alert
M
Metro Dental2 agents
91.5%
Healthy
P
PeakFit Gym1 agent
89.3%
Review
+ 19 more sub-accounts
Always-On Operations
Catch broken AI agents before your client calls you.
Callibre watches every live call across every GHL sub-account 24/7 — detects 6 failure patterns automatically and emails you the second an agent starts misbehaving.
6 failure patterns
24/7 heartbeat
Instant email alerts
Full transcripts
Real-time failure detection
6 alert patterns auto-detected: agent stuck in a loop, one-way audio, early hangup spikes, dead air, no agent activity, and spam caller surges. Critical issues notify you immediately via email.
Heartbeat monitoring
Scheduled synthetic test calls run 24/7 against every live agent — with configurable latency thresholds and stress testing. Know your agent is up before a client calls.
Full production call visibility
Every call across every sub-account — transcribed, analyzed, and searchable. Filter by location, caller, outcome, and transfer status. Drill down into any call in seconds.
Human transfer analysis
When a call transfers to staff, we analyze the human leg too — agent scores, pickup timing, Q&A extraction, and outcome. Full call coverage, AI and human, in one view.
Critical
Agent Stuck in Loop
View Calls
Acknowledge
Critical
One-Way Audio Detected
View Calls
Acknowledge
Warning
Early Hangup Spike
View Calls
Acknowledge
Call Intelligence
Score your staff, too — not just the AI.
When a call transfers to a human, most platforms go dark. Callibre keeps scoring — how the rep performed, how fast they picked up, what the caller actually asked. Coaching data, for free.
Agent performance score
Pickup timing
Q&A extraction
Full call coverage
Human agent performance scores
Every transferred call scores the human agent on professionalism, helpfulness, and resolution effectiveness — on a 1–5 scale. Identify coaching gaps across your clients' entire staff.
Pickup status & transfer timing
Did staff actually answer? Callibre classifies every transfer — Picked Up, Voicemail, Abandoned under 30s, Abandoned over 30s — and tracks exactly how long the caller waited.
Q&A extraction from human conversation
Every question a customer asked a human agent — extracted, structured, and surfaced. Use it to train the AI to handle those questions itself next time.
Visible in client portals too
Clients see the full call — AI portion and human portion — in their portal's call logs. No black boxes, no gaps. The entire conversation, analyzed end to end.
+1 (202) 908-2061 — Apex Roofing #391
⚠ Escalated
AI Handled
0:29
Human
1:35
Total
2:04
Pickup Status
✓ Picked Up
Call Recording — analyzed end to end
AI Portion
0:29
Human Portion
1:35
Transfer at 0:29
0:00
0:30
1:00
1:30
2:04
0:00 / 2:04
AI Analysis
AI Portion
Agent Performance
Professionalism
5/5
Helpfulness
4/5
Clarity
5/5
Human Call Analysis
Post-Transfer
QCan I get hold of the store manager?
AI'm the assistant manager — the main manager isn't here right now.
QDo you offer financing options on roof replacements?
AYes — we work with 3 lenders, 0% for 12 months available.
Client Visibility
Every call. Every chat. Fully searchable.
Clients replay any Voice AI call and read any Conversation AI thread — transcripts, resolution status, AI-vs-human breakdown. No "did the AI do its job?" debate. The record is right there.
Full transcripts
All channels
Search & filter
Unlimited history
Call logs with full transcripts
Every Voice AI call transcribed, searchable, and replayable. Filter by outcome, transfer status, duration, or date. Drill into any call in one click.
Chat logs across channels
Conversation AI transcripts from web chat, SMS, and social DMs — threaded, searchable, and tagged with resolution status and escalation path.
Search across the whole portfolio
Search transcripts across every call and chat, across every client sub-account. 30-day history on Free, unlimited on Pro and above.
📞 Calls 1,284
💬 Chats 612
📞
+1 (555) 248-9102Resolved
"Hi, I'd like to book an appointment for a roof inspection next Tuesday."
💬
sarah.m@gmail.com · Web chatResolved
"Can I reschedule my cleaning from Thursday to Friday afternoon?"
📞
+1 (555) 883-2210Transferred
"I need to speak with the billing department about a duplicate charge."
💬
@jmartinez · Instagram DMResolved
"Do you offer financing on roof replacements?"
📞
+1 (555) 401-7755Resolved
"What are your hours this weekend?"
💬
+1 (555) 667-3109 · SMSResolved
"Confirming my appointment tomorrow at 10am — is parking available?"
AI Quality Intelligence
Every broken call, auto-classified with the exact fix.
Gap Analysis reads every production transcript, classifies what went wrong, and tells you how to fix it. Zero setup, zero prompt sharing, zero manual review.
Zero setup
5 failure types
Root cause
Prescriptive fix
Zero setup — works automatically
Runs on every call the moment it syncs from GHL. No agent prompt needed, no manual triggering — gap analysis just works, retroactively and in real-time.
5 gap types, auto-classified
Every gap is classified as Expectation, Knowledge, Policy, Communication, or Execution — with root cause and the exact transcript excerpt as evidence. No guesswork.
Prescriptive fixes, not just problems
Every gap comes with a recommended action — update the prompt, add to the knowledge base, clarify policy. Turn a call failure into an agent improvement in minutes.
Expectation Gap
"Asked to book a callback — agent redirected to FAQ section instead of scheduling"
missing_transfer_protocol
↗ Update prompt
Knowledge Gap
"Asked about weekend hours — agent provided incorrect information 3 times"
outdated_knowledge_base
↗ Add to knowledge base
Communication Gap
"Repeated request 4 times — agent never confirmed it understood"
missing_confirmation_loop
↗ Improve prompting
How It Works
From setup to production in 4 steps
01 / 04
Connect HighLevel
Link your agency account. Callibre discovers voice agents across every sub-account automatically — no per-account setup. Under 10 minutes for most teams.
⚡ Under 10 min
02 / 04
Launch Client Portals
Create a white-labeled portal for each client — custom domain, your logo, your brand colors. Configure exactly which metrics they see: calls, chats, containment rate, ROI, and more.
⚡ Your brand, their proof
03 / 04
Automate Monthly Reports
Enable automated monthly ROI emails per client. Callibre sends a branded summary on the 1st of each month — calls handled, labor saved, value generated. Zero manual work.
⚡ Sent automatically
04 / 04
Watch every agent — automatically
Continuous health checks run 24/7 across every sub-account. The moment a Voice AI agent underperforms, you get an alert — before your client notices. Always on, zero manual effort.
⚡ Always-on
Integrations
Plugs into HighLevel in one click.
Connect your agency account via OAuth — Callibre discovers every Voice AI and Conversation AI agent across all sub-accounts automatically. No per-account setup, no manual imports. More integrations on the roadmap.
Live
OAUTH
HighLevel native sync
SLACK
Alert notifications
EMAIL
Automated client reports
SOON
Zapier
SOON
Webhooks
SOON
GoHighLevel Marketplace
Need a specific integration? Let us know — we're building the roadmap →
What agencies are saying
What happens when clients can see the value.
HighLevel agencies using Callibre stop losing clients to invisible ROI.
We were losing 2 to 3 clients a quarter and couldn't figure out why — the AI was working fine. Turns out clients were canceling because they had no idea it was working. First month we sent the Callibre report, one of them replied: "this is exactly what I needed to see." That client is still with us 8 months later.
↓ 0 AI client cancellations in Q1
I uploaded a prospect's call recordings on a Monday. By Wednesday I had a PDF showing 71% of their calls were fully automatable and $4,200/month in labor savings. Walked into the pitch with that number. They signed the same week. Whisper paid for itself before I even subscribed.
↑ $2,400/mo deal closed with Whisper data
Callibre flagged one of our client's agents going into a loop at 11pm on a Friday. We fixed it before 8am Saturday — the client never knew it happened. Before Callibre, we'd have found out Monday morning from an angry message. That's the kind of thing that ends contracts.
↑ Issue resolved before client noticed
Pricing
Start free. Grow into it.
No credits. No per-call fees. No surprise overages. Just clear, predictable pricing that scales with your agency.
Free
$0/mo
$0/mo
Monitor every account for free. Includes 1 Callibre-branded client portal.
Client Portals1
Calls Analyzed / mo500
Whisper Analyses1 / mo
- ✓Unlimited sub-accounts
- ✓Basic portal (Callibre branded)
- ✓Call & chat logs (30-day history)
- ✓Live call monitoring
- ✓Community support
Pro
$29/mo
$23/mobilled yearly
Launch your first white-labeled portal and stop the month-3 cancellation.
Client Portals1
Calls Analyzed / mo5,000
Whisper Analyses5 / mo
- Everything in Free, plus:
- ✓Full white-label (domain, logo, colors)
- ✓Automated monthly client reports
- ✓Human transfer analysis
- ✓Gap analysis (auto-classified)
- ✓Real-time alerts & heartbeats
- ✓Unlimited call & chat log history
- ✓Priority email support
Most Popular
Agency
$79/mo
$63/mobilled yearly
For agencies with 5+ active AI clients who can't afford a single one going dark.
Client PortalsUnlimited
Calls Analyzed / mo25,000
Whisper Analyses10 / mo
- Everything in Pro, plus:
- ✓Dollar value tracking per AI action
- ✓Portfolio health dashboard
- ✓Team roles & permissions
- ✓Configurable alert thresholds
- ✓Client data export (CSV)
- ✓Dedicated onboarding
* Unlimited sub-accounts = Callibre monitors all your GHL accounts at no extra cost. Client portals = white-labeled, client-facing dashboards you share with each client (one per client slot).
Processing more than 25,000 calls/month? We scale with you — get in touch →
Give every client
proof their AI is working.
White-labeled portal live in under 10 minutes. No credit card required.
No credit card required · 14-day free trial
FAQ
Frequently asked questions
Quick answers for HighLevel agencies running GHL AI for clients.
Every plan includes unlimited sub-accounts — bring all your clients in from day one. Free: $0/month — 500 calls analyzed, 1 Whisper analysis, basic portal, and live monitoring. Pro: $29/month adds full white-label portals (custom domain, logo, colors), automated monthly reports, human transfer analysis, gap analysis, real-time alerts, and unlimited log history. Agency: $79/month adds Whisper pre-sales analysis (10/mo), unlimited client portals, dollar value tracking per AI action, team roles, and client data export. Save 20% on annual plans. No credits, no per-call fees. Processing more than 25,000 calls/month? Get in touch — we scale with you.
Yes. 14-day free trial on any paid plan, no credit card required. The Free plan is always free — unlimited sub-accounts, 1 Callibre-branded portal, and live monitoring at no cost.
Callibre connects to your HighLevel agency account via OAuth — one click, no API keys to manage. Once connected, it automatically pulls in all sub-accounts and syncs both Voice AI call data and Conversation AI chat data for reporting. Your full client portfolio is visible in one dashboard within minutes of connecting.
Whisper is Callibre's pre-sales intelligence tool. It analyzes a prospect's real call recordings — uploaded from Google Drive or pulled directly from HighLevel — and calculates exactly what percentage of their calls Voice AI could handle, how many staff hours would be freed, and the estimated labor cost savings. You walk into the sales conversation with a client-ready ROI report based on their actual data, not industry guesses. For cold prospects with no recordings, Whisper can generate benchmark projections using business type, call volume, and staff size.
Most agencies have their first client portal live in under 10 minutes. Connect your HighLevel account via OAuth, create a client group, invite the client, and configure which metrics they see. Callibre automatically pulls in all their Voice AI and Conversation AI data from HighLevel — no manual data entry or exports required.